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Orlando INFINITI FAQ: Central Florida Drivers' Questions About INFINITI Models, Service, and the 1Price Program, Answered

Your Sales, Service, and Ownership Questions, Answered

Orlando INFINITI at Millenia Boulevard serving Central Florida with QX60, QX80, and pre-owned inventory

Whether you're comparing the QX60 and QX80, trying to understand how the 1Price pre-owned program works, or wondering about pick-up and delivery for service, this page covers the questions Orlando INFINITI hears most from drivers across Central Florida.


Location and Hours


Where is Orlando INFINITI located, and which Central Florida communities does it serve? +

Orlando INFINITI is located at 4237 Millenia Blvd in Orlando, FL 32839, across from the Mall at Millenia as part of the Orlando Premier Collection campus. The dealership serves buyers and owners throughout Central Florida, including Orlando, Kissimmee, Sanford, Ocoee, Apopka, and Clermont. For current hours, visit the hours and directions page.

Models & Features


What INFINITI SUV models are available at Orlando INFINITI? +

Orlando INFINITI carries the INFINITI SUV lineup, including the QX60 and QX80. New and certified pre-owned inventory is available. Browse current new inventory on the dealership website.

How does the INFINITI QX60 compare to the QX80? +

The QX60 is INFINITI's three-row midsize SUV, seating up to seven on a unibody platform with a 295-horsepower 3.5-liter V6, starting at $48,600 MSRP. It handles Central Florida daily driving efficiently. The QX80 is INFINITI's full-size body-on-frame three-row SUV with a 400-horsepower twin-turbo V6, significantly more interior volume, and a starting price of $80,650 MSRP. For families who want three rows in a midsize format, the QX60 is the right choice. For buyers who want maximum interior volume and full-size presence, the QX80 delivers it.

What technology and driver assistance features come standard on new INFINITI models? +

New INFINITI models include INFINITI Safety Shield 360 as standard on most models, covering forward collision warning with automatic emergency braking, blind spot warning, rear cross-traffic alert, lane departure warning, and rear automatic braking. Available upgrades include ProPilot Assist semi-autonomous highway driving, 360-degree camera, and the INFINITI InTouch dual-screen connected technology system.

What is the INFINITI Q50, and how does it compare to the QX50? +

The Q50 is INFINITI's rear-wheel-drive sport sedan with a 300-horsepower or 400-horsepower twin-turbocharged V6 and Direct Adaptive Steering, a driver-focused alternative to German sport sedans. The QX50 is a compact luxury crossover powered by the world's first production variable compression ratio engine, delivering a balance of performance and efficiency. For buyers who want sport sedan dynamics, the Q50 is the choice. For buyers who want a premium crossover with advanced powertrain technology, the QX50 delivers.

What is the 1Price pre-owned program at Orlando INFINITI, and how does it work? +

The 1Price pre-owned program prices all pre-owned vehicles at a single non-negotiated market price. Orlando INFINITI researches comparable vehicles in the market and sets a competitive price that reflects real market value. The price you see is the price you pay; no back-and-forth negotiation. This approach makes the purchase process straightforward for buyers who prefer transparent pricing.

Service and Maintenance


Does Orlando INFINITI offer loaner vehicles, shuttle service, and pick-up and delivery for service? +

Yes. Orlando INFINITI offers loaner vehicles and pick-up and delivery service for qualifying service appointments through INFINITI Valet. Contact the service department when scheduling to confirm availability and to arrange pick-up and delivery.

What does INFINITI's roadside assistance program cover? +

INFINITI roadside assistance is included with every new INFINITI vehicle, covering towing, tire changes, emergency fuel delivery, lockout assistance, and trip interruption benefits. The program is available 24 hours a day. Visit the roadside services page on the Orlando INFINITI website for current coverage details.

How do I schedule a service appointment at Orlando INFINITI? +

Service appointments can be scheduled online through the Orlando INFINITI service scheduler or by calling the service department. Pick-up and delivery for qualifying service appointments can also be arranged by contacting the service team directly.

Does Orlando INFINITI use genuine INFINITI parts? +

Yes. All service and repair work at Orlando INFINITI uses genuine INFINITI parts, engineered specifically for each model and required to maintain factory warranty coverage. The parts department carries replacement components and accessories for all current INFINITI models.

What does the INFINITI ownership experience include at Orlando INFINITI? +

The INFINITI ownership experience at Orlando INFINITI includes access to INFINITI Valet pick-up and delivery service, complimentary loaner vehicles for qualifying service visits, and INFINITI Premium Care coverage. Visit the ownership experience page on the Orlando INFINITI website for the full list of benefits available to INFINITI owners.

Financing and Trade-In


What financing and lease options are available at Orlando INFINITI? +

Orlando INFINITI offers financing and lease options through INFINITI Financial Services and other approved lenders. An online credit application is available on the dealership website. Current lease and finance incentives on new INFINITI models are posted on the specials page and updated regularly.

What is the INFINITI Certified Pre-Owned program, and what does it include? +

INFINITI Certified Pre-Owned vehicles must be under 6 years old with fewer than 80,000 miles and pass a 167-point inspection. CPO coverage includes a 6-year/unlimited-mileage powertrain warranty from the original in-service date, a 1-year/12,000-mile comprehensive warranty from purchase, 24-hour roadside assistance, and a CARFAX vehicle history report. Browse current CPO INFINITI inventory here.

How can I get a trade-in value at Orlando INFINITI? +

Orlando INFINITI offers a Kelley Blue Book Instant Cash Offer tool on the dealership website, which provides a firm trade-in estimate based on KBB market data. The offer is valid for three days at any participating dealer and can be applied toward any new or pre-owned purchase at Orlando INFINITI.

Does Orlando INFINITI offer a 3-day/300-mile vehicle exchange or return policy? +

Yes. Orlando INFINITI includes a 3-day/300-mile exchange policy on vehicle purchases. If the vehicle is not the right fit within three days or 300 miles, it can be exchanged for another vehicle in Orlando INFINITI's inventory. Ask the sales team for complete terms and conditions at the time of purchase.

Still have a question?

The team at Orlando INFINITI is here. Browse inventory, schedule your next service, or reach out directly and we will get back to you.